These Purchase Terms ("Purchase Terms") apply when you buy or sign up for any paid GenZTalk product, including GenZTalk Premium, GenZTalk Business plans (Starter, Basic and Full), ad credit and any other paid feature ("Paid Services"). They add to our Terms of Service and Privacy Policy. If these Purchase Terms conflict with the Terms of Service, these Purchase Terms apply to your purchase.
1. Who can buy
- You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract.
- If you buy for a business or organization, you confirm you are allowed to accept these Purchase Terms on its behalf. "You" then means both you and that organization.
- Your GenZTalk account must be in good standing. Suspended accounts cannot buy or use Paid Services.
2. What you are buying
- The features, prices and limits of each Paid Service are shown on the page where you buy it (for example the Premium page or the GenZTalk Business pricing section).
- GenZTalk may add, change or remove features of a Paid Service over time. If we make a change that materially reduces what you paid for, we will tell you in advance and you may cancel.
- Badges, checkmarks and Business status are given after review and can be removed if you break our rules or your details change. Paying does not guarantee a badge.
- Paid Services do not buy reach. GenZTalk does not promise any number of followers, views, clicks or sales.
3. Prices, taxes and payment
- Prices are shown in Indian Rupees (INR) unless another currency is shown. Applicable taxes such as GST may be added at checkout.
- You authorize GenZTalk and its payment partners to charge your chosen payment method for the price, taxes and any renewals.
- If a payment fails, we may retry it, pause the Paid Service, or end it.
- We may change prices. A new price applies from your next billing period after we tell you, and you can cancel before it applies.
4. Subscriptions and automatic renewal
- Monthly and yearly plans renew automatically at the end of each period until you cancel.
- You can cancel any time from your account settings. Cancellation stops the next renewal; you keep access until the end of the period you already paid for.
- Free trials or free plans may end or change at any time. If a trial turns into a paid plan, we will tell you before you are charged.
5. Ad credit
- Ad credit is used to pay for ad views at the price per 1,000 views you set. One view is counted per person per hour.
- Ad credit has no cash value, cannot be transferred or sold, and is not a bank deposit.
- Ads must follow our ad rules and are reviewed before they run. Credit is not charged for rejected ads.
- Promotional or free credit may expire and cannot be refunded.
6. Refunds
- Except where the law requires otherwise, payments are non-refundable and there are no refunds or credits for partly used periods.
- If you were charged by mistake, or a Paid Service did not work because of a problem on our side, contact us within 30 days through the Contact page and we will review it.
- If we end your Paid Service because you broke our rules, you will not get a refund.
7. Business information you give us
When you apply for GenZTalk Business we collect your organization name and website, your full name and your work email. We use them to review your application, run your account, send billing and service messages, and, only if you agree, marketing emails you can unsubscribe from at any time. The details must be true and kept up to date.
8. Ending Paid Services
We may suspend or end a Paid Service if you break these Purchase Terms or the Terms of Service, if we are required to by law, or if we stop offering it. If we stop offering a Paid Service for reasons that are not your fault, we will refund the unused part of any prepaid period.
9. Limits of liability
Paid Services are provided "as is". To the extent the law allows, GenZTalk's total liability for any claim about a Paid Service is limited to the amount you paid for it in the 12 months before the claim.
10. Changes to these Purchase Terms
We may update these Purchase Terms. If a change is important we will tell you before it applies. Continuing to use a Paid Service after the change means you accept the new terms.
11. Law and disputes
These Purchase Terms are governed by the laws of India. Courts in India have jurisdiction, without taking away any rights you have under the consumer laws of the place you live.
12. Contact
Questions about a purchase or a bill? Reach us through the Contact page.